We already use a different HR software, is switching easy?
Yes! Your current HR software provider should provide you (or
us, if you prefer) with an export of all your data. We then
upload this to our system and get you set up. We're here to help
every step of the way.
Is UltraHR GDPR compliant?
Yes. For more information on security and GDPR, please visit our
Data & Security page.
Is data storage an extra cost?
Nope! The price you see here is the price you'll pay. Unlimited
data storage is included in your subscription cost.
How do I get my information onto UltraHR? Won't that take ages?
It really doesn't take long at all. Our team are expertly
trained to get you up and running as quickly as possible so you
can start using your shiny new HR software.
Where is your support team based?
We are based in the UK and provide a 24/7 support service,
accredited to the Microsoft Gold standard.
What are your support hours?
Our standard support hours are 8am-6pm, Monday-Friday. There is
an option for access to our out of hours support service for all
other times, so if you have a critical issue at 3am on a
Saturday, a member of our team will be available to help.
What happens if I want to cancel?
Once you've reached the end of your contract terms, you can get
in touch with us to cancel the service.
Do I get my information back if I cancel?
Yes. The information you and your employees upload to UltraHR is
yours. We don't own it and will never hold it to ransom! If you
decide to leave us, we'll provide you with a full export.
Do you offer training?
Yes. We want everyone to get the most out of our HR software, so
our team can provide one-on-one or group training sessions,
either in person or via web-ex.
Won't my team struggle to get used to the software?
Change can be difficult, but that's why we're here. We can
provide training if required and are happy to answer any
questions you may have about the software. UltraHR is extremely
intuitive and simple to use, but we understand that sometimes
people like a bit of extra support.
Is UltraHR only available in English?
At the moment, yes. However, we're in the process of making the
software available in multiple languages. Watch this space!
Track sickness and absence easily, monitor employee wellbeing and
manage your staff remotely, with simple, intuitive HR software.
How Absence Management can help your business
Do you have full visibility of staff working hours? Is tracking
staff working time taking up too many hours? Is absence management
giving you a headache?
The remedy? Cost-effective Time and Attendance software.
Time and Attendance software can reduce administration time and
increase strategic insights for your business. In the Covid-19
pandemic, it’s even more important to support staff and maintain
business continuity. Here are some of the ways time tracking tools
can help your business navigate through this pandemic and beyond.
Absence Management during Covid-19
We all want to do our part to prevent the spread of Covid-19 and as
an employer, you play a key role. With our unique and innovative
UltraHR Infection Control & Alerting system
, you can support staff to follow Covid-19 guidelines and protect
When an employee reports an absence via the automated system, they
are prompted to complete a symptom checker in line with Covid-19
guidelines. Any symptoms, and UltraHR immediately advises the
employee to stay home, self-isolate and seek medical advice.
With Real-time alerting, Line managers can take action to meet
government guidelines. The
of UltraHR comes into its own here, enabling your message to be sent
to select individuals or the entire workforce. Better still, a
simple feature exists so you can check to see who has read the
message and provides a prompt facility, if needed, to remind
employees of vital information instantly. Giving you peace of mind.
We all hope that the Covid-19 threat will be over soon. But that
doesn’t mean this feature will be obsolete. It’s relevant for any
contagious illness. So, you can carry on protecting your workforce
and your productivity. A great diagnosis.
Contactless clocking also means one less thing to worry about in
your infection control processes. Employees clock in and out using
their mobile, ID card or biometric security system.
The UltraHR Shift Management software allows you to create unlimited
shift patterns to suit your business needs. This is an invaluable
tool during the Covid-19 pandemic, so you can plan new schedules,
making your workplace Covid safe. That’s another load off your mind.
Enabling remote working for the long term
Before the initial Covid-19 lockdown, around 5% of employees were
home working (CIPD reports). Now, a massive 49% of employees work
primarily from home. And it doesn’t look like we’ll return to the
former norm, with up to 13 million workers in the UK hoping to
continue working flexibly after the pandemic (Direct Line Group
research). Meaning your investment in time and attendance software
will pay dividends long into the future.
On the flip side, it also ensures you are supporting staff to manage
some of the difficulties of working from home. A recent working at
home wellbeing survey showed that nearly half of home-based staff
reported unconventional working patterns. This included long and
irregular hours which could lead to mental and physical health
issues. Monitoring staff hours can highlight areas of concern,
allowing them to be addressed before they affect productivity and
wellbeing. Making you a successful business as well as a great
However, the cost of sickness absence to a company is more than
simply the amount of sick pay for days lost. Management and HR time
are significant contributors to the costs for businesses.
Furthermore, sickness absence impacts on wider productivity and
engagement levels of other staff who must cover for the absent team
Remove the burden of recording sickness absence
Recording sickness absences can be a challenge for HR departments
and line managers. Manual processes to input the absence data,
monitor triggers and keep track of actions at various stages within
your sickness absence policy are not only time consuming but prone
to inaccuracy. Any errors could result in inaccurate pay or
inconsistent application of your sickness absence policy. And that
does not make for happy staff!
That’s just the basic monitoring. What about analysing your sickness
absence data to identify trends and guide your strategic approach to
Release the true value of HR
Isn’t it time to reduce the amount of time spent on basic HR admin
tasks and release the potential of your HR Team to truly add value
to your business?
The CIPD Health and Wellbeing at Work Survey 2020 shows several
concerning trends that need the full attention of HR professionals.
The increase of ‘presenteeism’ (working whilst sick) and ‘leaveism’
(working whilst on annual leave or sickness absence) are both on the
rise and causes of great concern.
Mental ill-health continues to be the most common reason for long
term absence and a focus on strategic wellbeing is necessary in this
CIPD report that only 44% of organisations are taking a strategic
approach to wellbeing. Whilst this is encouraging, most companies
still have work to do. And that’s where HR software can help.
Managing Absences with HR Software
Absence management software can significantly reduce administrative
time. Self-service access means staff or line managers can input
periods of absence directly. The
UltraHR Sickness & Absence module
also automates a ‘return to work’ process, removing more
administrative work from your line managers - Leaving them to get on
with running your business. Which is a result!
Once the basic recording is taken care of, UltraHR then provides you
with intelligent insights into absence levels and trends based on
the globally recognised
Bradford Factor scoring
system. From there you can develop your strategic approach to
Just imagine how much time that will free up for you to focus on
adding real value to your business?
Don't let time run away with you. Take away the pain of managing