Got a question?

If you need help, give the following features a try...

We already use a different HR software, is switching easy?

Yes! Your current HR software provider should provide you (or us, if you prefer) with an export of all your data. We then upload this to our system and get you set up. We're here to help every step of the way.

Is UltraHR GDPR compliant?

Yes. For more information on security and GDPR, please visit our Data & Security page.

Is data storage an extra cost?

Nope! The price you see here is the price you'll pay. Unlimited data storage is included in your subscription cost.

How do I get my information onto UltraHR? Won't that take ages?

It really doesn't take long at all. Our team are expertly trained to get you up and running as quickly as possible so you can start using your shiny new HR software.

Where is your support team based?

We are based in the UK and provide a 24/7 support service, accredited to the Microsoft Gold standard.

What are your support hours?

Our standard support hours are 8am-6pm, Monday-Friday. There is an option for access to our out of hours support service for all other times, so if you have a critical issue at 3am on a Saturday, a member of our team will be available to help.

What happens if I want to cancel?

Once you've reached the end of your contract terms, you can get in touch with us to cancel the service.

Do I get my information back if I cancel?

Yes. The information you and your employees upload to UltraHR is yours. We don't own it and will never hold it to ransom! If you decide to leave us, we'll provide you with a full export.

Do you offer training?

Yes. We want everyone to get the most out of our HR software, so our team can provide one-on-one or group training sessions, either in person or via web-ex.

Won't my team struggle to get used to the software?

Change can be difficult, but that's why we're here. We can provide training if required and are happy to answer any questions you may have about the software. UltraHR is extremely intuitive and simple to use, but we understand that sometimes people like a bit of extra support.

Is UltraHR only available in English?

At the moment, yes. However, we're in the process of making the software available in multiple languages. Watch this space!

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Clocking & Shifts

UltraHR's clocking module showing various employees that are clocked in and out simulation of the UltraHR software showing the dashboard style, with an illustrated woman pointing to the screen

Flexible Access

Give your employees easy options to clock in. Choose between QR code, PIN code or secure biometric fingerprint scanning.

Full History

A full clocking history for each employee is available, allowing you to keep track of their timekeeping, breaks and any extra hours they may work.

Clock In, Clock Out

Employees take charge of clocking in and out, you take charge of tracking and reporting on working hours. Receive daily lateness alerts and monitor records through UltraHR's cloud-based portal. Easy!

Automated Reports

Managers receive daily alerts and insights on lateness, absence and more, fully configurable to your requirements. You'll never miss a thing!

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Holiday & Absences

Our employee-led, cloud-based holiday booking service not only makes things easier for your employees, but also for you. Alleviate time consuming and inaccurate paper forms and see a quick view of holiday clashes. Requests are sent for immediate approval by managers and records are instantly updated, all at the click of a button. Result!

We all love to daydream about our next holiday whilst sat at our desks (don't tell our boss!) but when it comes to actually booking the time off work, your employees are most probably at home, at the travel agents or already halfway there. So, being able to book time off work from wherever they are is essential. Employees can manage and book their own holiday through UltraHR's intuitive system, easily seeing at a glance how much holiday they have remaining, how many days they have booked, any time in lieu and any clashes with their team.

UltraHR's Holiday & Absences module
UltraHR’s Holiday & Absences module, highlighting the process of requesting holiday

Absence Management

Keeping on top of employee absences is vital for the smooth running of your business. Managers receive automatic alerts of lateness together with regular time keeping insights and a complete history of clocking times, allowing them to keep everything in check.

Easily record and track employee absence and sickness and view insights on Bradford scoring. UltraHR's automatic “return to work” processing and reporting removes manual checking and reminders.

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The Planner provides a clear overview of the holiday booking across the company. Employees can quickly see who's in or out on any particular day and can book holiday immediately from within the planner.

Further increase visibility by showing company absence types on the planner, including maternity leave, unpaid leave or client visits.

UltraHR's Holiday & Absences Planner, showing when staff have time off
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UltraHR's Overtime module

Constantly copying figures from clocking stations or time sheets? Not anymore! Employees can simply add their overtime which automatically flows to their manager ready for approval.

Different types of overtime can be selected from a list and UltraHR automatically calculates the correct rate of pay for the employee. Once approved, submissions head straight over to Payroll for processing. Easy peasy!

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