Got a question?

If you need help, give the following features a try...

We already use a different HR software, is switching easy?

Yes! Your current HR software provider should provide you (or us, if you prefer) with an export of all your data. We then upload this to our system and get you set up. We're here to help every step of the way.

Is UltraHR GDPR compliant?

Yes. For more information on security and GDPR, please visit our Data & Security page.

Is data storage an extra cost?

Nope! The price you see here is the price you'll pay. Unlimited data storage is included in your subscription cost.

How do I get my information onto UltraHR? Won't that take ages?

It really doesn't take long at all. Our team are expertly trained to get you up and running as quickly as possible so you can start using your shiny new HR software.

Where is your support team based?

We are based in the UK and provide a 24/7 support service, accredited to the Microsoft Gold standard.

What are your support hours?

Our standard support hours are 8am-6pm, Monday-Friday. There is an option for access to our out of hours support service for all other times, so if you have a critical issue at 3am on a Saturday, a member of our team will be available to help.

What happens if I want to cancel?

Once you've reached the end of your contract terms, you can get in touch with us to cancel the service.

Do I get my information back if I cancel?

Yes. The information you and your employees upload to UltraHR is yours. We don't own it and will never hold it to ransom! If you decide to leave us, we'll provide you with a full export.

Do you offer training?

Yes. We want everyone to get the most out of our HR software, so our team can provide one-on-one or group training sessions, either in person or via web-ex.

Won't my team struggle to get used to the software?

Change can be difficult, but that's why we're here. We can provide training if required and are happy to answer any questions you may have about the software. UltraHR is extremely intuitive and simple to use, but we understand that sometimes people like a bit of extra support.

Is UltraHR only available in English?

At the moment, yes. However, we're in the process of making the software available in multiple languages. Watch this space!

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Transform Your HR

Save time
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Managing holiday and absences on a spreadsheet? Everyone wins with our employee self-service portal, quick approvals and automatic updating.

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Increase engagement
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Employees can easily access, view and update their progress, as well as interacting with the fun stuff like perks and company events.

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Streamline HR
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Have you just been getting by up until now? It's time to throw away the spreadsheets! UltraHR provides seamless workflows for repetitive tasks.

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Protect your employees
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Take away the worry! Keep your data and documents safe in one place, stored on our secure cloud-based portal. Never lose a document again!

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Seamless Working

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Time & Attendance

We know that keeping track of holiday and absences manually can be an overwhelming part of HR. Put your feet up (we won't tell!) with UltraHR's employee self-service portal, intuitive dashboard and handy planner.

Money

Keep it simple and stay in control. Submit requests from any device and our intelligent HR software automatically routes requests to approval and then to payment. No worries here!

Performance

Give your employees the ability to contribute to their career progression and ensure their achievements are recognised. Set clear expectations and create a clear path for them to follow. Go team!

Perks & Events

It's not all work! The perks and events your company offers are clearly displayed providing the ability to click-to-attend events or request to join a benefit scheme.

Recruitment

Capture the best candidates for your business. UltraHR's website integration, automatic keyword scoring, and seamless onboarding make the recruitment process smooth sailing for your HR team.

Communications & Documents

"Another communication platform?!" we hear you cry. Yes, but it's only for the really important HR stuff that everyone needs to read. Send out high priority communications easily with the ability for staff to click to acknowledge messages, giving you an overview of who has or hasn't read them.

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